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business communications manager 200
     
 
Nortel BCM 200 phone system
For up to 90 users
 
Business Communications Manager 200 (BCM200) is an all-in-one converged business communication platform perfectly positioned for small to mid-size businesses that want IP telephony for up to 90 users.

The Nortel BCM 200 delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both.

The BCM 200 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.
Nortel BCM 200
Nortel BCM 200 main unit
Key Points:
- Simultaneous support for digital and IP telephones
- Full support for remote IP working
- Built-in auto-attendant and voicemail
- Built in unified communications suite
- Built in call centre software with reporting
- Direct upgrade path from Meridian Norstar systems
- Voice enabled Wide Area Networking capabilities permit enhanced voice quality over low speed Frame Relay and PPP data links
- Enhanced security features including improved password and account administration, centralized authentication, audit logging and more
- VoIP capabilities featuring Proactive Voice Quality Monitoring allows users to monitor and troubleshoot voice quality issues on the LAN.
- Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation
- Ad-hoc conferencing support allowing up to 40 simultaneous conference participants in multiple conferences
- Expanded mobility features including WLAN IP mobility and multi-cell digital mobility for 32 users
Features & Benefits

Expanded mobility features including WLAN IP mobility and multi-cell digital mobility for 32 users

Session Initiated Protocol (SIP) trunk support for H.323 & SIP VoIP

Linux operating system for better quality and improved security

Simple software upgrades that require no hardware changes

Unparalleled telephony features with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls

Full suite of applications including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers

Cost-effective scalability using a mix of digital and IP stations

Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs

IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls

Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users

Call Center Applications combine the reach of the Web with personalized agent interaction and customer support

Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures

Hybrid Environment leverages existing investments in Meridian, Norstar and Communication Server 1000 systems, offering a future-proof migration strategy

Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop

Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year

Centralized Voice Mail and Management - The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.

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