Features & Benefits
Ad-hoc conferencing support allowing up to 40 simultaneous
conference participants in multiple conferences
Simple software upgrades that require no hardware
changes
Unparalleled telephony features with the most complete
telephony feature offering for small sites, no business
has to make compromises on how to process critical customer
calls
Browser-based management simplifies installations,
and provides an intuitive, wizards-based method of managing
the network from any Web-enabled workstation
Full suite of applications including voice messaging,
unified messaging, interactive voice response, multimedia
call center and wireless, enable your business to streamline
costs, be more productive, and better serve customers
Cost-effective scalability using a mix of digital
and IP stations
Simplified network infrastructure cuts costs by
connecting IP phones over the LAN wiring system, seamlessly
extending features to multiple sites through IP connectivity
and streamlining network management. IP trunking enables
a business to optimize network bandwidth and reduce network
costs.
IP Telephony supports powerful new e-business applications
that level the playing field with larger competitors, extend
network services to remote workers, increase portability,
simplify moves and changes, and eliminate toll charges on
site-to-site calls
Universal Internet Access for all connected users
and workstations, including access to corporate intranets,
support for intra-site Virtual Private Networks (VPNs),
and remote connectivity for mobile or home users
Call Center Applications combine the reach of the
Web with personalized agent interaction and customer support
Wireless Solutions break the chains that tie users
to their workstations, giving Call Center agents hands-on
access to samples and supporting wireless scanners for efficient
inventory procedures
Hybrid Environment leverages existing investments
in Meridian, Norstar and Communication Server 1000 systems,
offering a future-proof migration strategy.
Unified Messaging allows users to manage all their
voice, fax, and e-mail messages from a single application
on their multimedia-equipped PC or laptop
Interactive Voice Response allows businesses to
offload routine transaction and customers to access pertinent
information 24 hours a day, 365 days a year
Centralized Voice Mail and Management The networking
capabilities of IP telephony make centralized applications
for messaging and management more cost effective than ever
before. Enterprises receive the benefits of standard greetings,
global administration, and a common interface across their
network.
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