NTE Ltd - Nortel unified messaging (UM) and unified communications (UC)

Unified communications (UC)

Today, there are many lines of communication, most employees have a desktop PC, desk phone, mobile and even a laptop too. And in many organisations these communication devices are largely unaware of one another. So instead of getting one message on your voicemail, you can end up receiving a voicemail, an email and a text - all from the same person trying to reach you.

Put quite simply, unified communications (UC) aims to unite all your communications devices into one integrated communications solution. By teaming a Nortel phone system with Nortel's unified messaging (UM) software and your employees can manage all emails, voicemails and faxes from a single inbox.

Invest in mobile push email services and you can deliver the benefits of unified messaging to every mobile handset in your business.

Unified communications ensures that no matter how your customer chooses to contact you, they reach you first time, every time no matter what device you are using.

The research
According to Sage Research, employees in organizations using unified communications save a full 32 minutes a day on average by being able to reach other co-workers on the first attempt.

In addition, the average employee using unified messaging saves 43 minutes per day from being able to manage all emails, voicemails and faxes from a single inbox.

Nortel - world leaders in unified communications
Nortel's unified communication solution is designed to address today's critical business challenge of a mobile and dispersed workforce and help small and medium-sized businesses gain a competitive edge ... essentially leveling the playing field with their larger enterprise counterparts.

No matter what your business, you can benefit from:
- Increased employee productivity through timely communications, instant web, and file sharing.
- Increased remote worker productivity by providing secure network access.
- Improved worker productivity and reduce operational costs by merging voice mail, email and fax systems.
- Saved implementation time and system costs by integrating your UC solution into your existing desktop environment.
- Increased customer satisfaction by offering new service options.

How does it work?
Every Nortel communications system is equipped with Nortel's Unified Communications suite of applications as standard. You can simply activate these powerful applications on a per user basis, as and when you need them - extending unified messaging to every user and every device in your organisation.

Via its strategic alliances with industry leaders such as Microsoft, IBM, Dell and others, Nortel have ensured that they world leaders when it comes to delivering a communication system that seamlessly integrates with most of your existing network devices and mobile phones. Making Nortel communication systems some of the most powerful and cost effective unified communications platforms in the market today.

We can show you how
NTE Limited can provide a free demonstration of the power of Nortel's unified communications proposition.

In addition, take up our offer of a free technical audit and we can develop a clear picture of precisely what devices you have in your business and what upgrades are necessary to support unified communications. Our technical audit will deliver a unified communications roadmap for your business.